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Terms & Conditions

Please read these terms carefully before using our services

Effective: May 7, 2025

Acceptance of Terms

By accessing or using Danovate services, including our web applications for creating and managing custom chatbots and AI-powered solutions for business processes, you agree to be bound by these Terms and Conditions.

If you do not agree to these terms, please do not use our services.

Service Description

Danovate provides AI-powered digital solutions including:

  • Custom chatbot creation and management platforms
  • AI-first development and prompt engineering services
  • Rapid MVP development and prototyping
  • Workflow automation and integration services
  • Data visualization and reporting solutions

Third-Party Integrations

Our platform may integrate with third-party services such as Google Sheets API. When you authorize such integrations:

  • Data access is granted solely for the purpose of facilitating the functionality of your chatbot or application as configured by you
  • You remain responsible for compliance with the third-party service's terms of use
  • You must ensure compliance with all applicable laws regarding data handling

We recommend reviewing the privacy policies and terms of any third-party services you integrate with our platform.

User Obligations

As a user of our services, you agree to:

  • Legal Compliance: Operate within all applicable legal boundaries and regulations
  • Intellectual Property: Respect intellectual property rights of others and not infringe on copyrights, trademarks, or patents
  • Account Security: Secure your account credentials and not share access with unauthorized parties
  • Lawful Use: Not use our services for any illegal, harmful, or fraudulent purposes
  • Platform Integrity: Not attempt to disrupt, damage, or gain unauthorized access to our platform infrastructure

Intellectual Property Rights

All intellectual property rights in Danovate services and their content, excluding user-generated content and data from integrated services like Google Sheets, are owned by or licensed to us.

You retain ownership of:

  • Content you create using our services
  • Data you input or import into our platform
  • Custom configurations and workflows you develop

Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, error-free, or completely secure.

While we strive to maintain high availability and reliability, we cannot guarantee continuous operation of all features at all times.

Limitation of Liability

To the fullest extent permitted by law, Danovate shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your use or inability to use our services
  • Any unauthorized access to or alteration of your data
  • Any third-party conduct or content on our platform
  • Any interruption or cessation of service

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions.

Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective upon posting to this page with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

We encourage you to review these terms periodically for any updates.

Questions About These Terms?

If you have any questions or concerns about these Terms and Conditions, please contact us.

sales@danovate.co.za