Effective: May 7, 2025
Introduction
This Privacy Notice explains how Danovate ("we", "us", or "our") collects, uses, discloses, and safeguards your personal data when you use our services, including our chatbot creation and AI-powered solutions.
We are committed to protecting your privacy and ensuring transparency about our data practices.
Data We Collect
We may collect the following types of information:
- Account Information: Name, email address, and business details when you register or contact us
- Chatbot Interactions: User responses and conversation data within our chatbot services
- Integration Data: Google Sheets data when you enable integrations with our services
- Usage Analytics: IP address, browser type, device information, and visit timestamps to improve our services
How We Use Your Data
Your data is used to:
- Operate and maintain your account and our services
- Enable chatbot customization and personalization
- Process Google Sheets and other third-party integrations
- Improve features and develop new services
- Detect and prevent fraud and other illegal activities
- Communicate with you about service updates and support
Data Sharing
We may share your data with:
- Service Providers: Third-party vendors who assist in operating our services
- Google: When you use Google Sheets integration via their API
- Business Transfers: In the event of a merger, acquisition, or sale of assets
- Legal Requirements: In response to valid requests by public authorities or to comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no security measures are perfect or impenetrable, and we cannot guarantee absolute security of your information.
We regularly review and update our security practices to ensure your data remains protected.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your personal data
- Restriction: Request restriction of processing your data
- Portability: Request transfer of your data to another service
- Objection: Object to certain types of data processing
Policy Updates
We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this notice periodically.